Feed: Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics
Feed Link: https://www.engadget.com/
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Title: Lyft Silver wants to keep your aging parents off the road

Date: Thu, 01 May 2025 19:26:17 +0000
Link: https://www.engadget.com/transportation/lyft-...

Lyft is rolling out a new service called Lyft Silver that's specifically
designed to give aging and elderly people a way to get around when driving
isn't an option.

The basic pitch is that while getting rides from friends and family is great,
it can limit the sense of independence an elderly person has. According to
Audrey Liu, Lyft's head of Rider and Community Safety, the goal "wasn't just
to build a service, but to remove everything that makes getting around a
challenge." Lyft Silver will ideally help people "stay connected with their
communities."

Public transportation is already doing that for plenty of elderly people, but
not everyone has access and Lyft is promising an extra level of security and
support. Besides featuring a simpler interface, the new service adds access
to live human support whenever you need it. Lyft Silver will also prioritize
matching riders with cars that are easier to get in and out of, and make it
easier to share ride details with loved ones.

Lyft has offered features in the past that acknowledge elderly riders, but
hasn't addressed them directly. The company's Concierge service lets a
doctor's office order a ride for an elderly patient, for example. Lyft has
also partnered with healthcare providers to offer paid rides to appointments.
Lyft Silver just simplifies things even further by repackaging the basic ride-
hailing experience for an older audience.

Lyft says Lyft Silver will launch in early access "nationwide" on May 5.
You'll be able to use the service directly from the normal Lyft app, and the
company says families will be able to pay for their loved ones rides with
Lyft Cash, the company's in-app payment method.

This article originally appeared on Engadget at
https://www.engadget.com/transportation/lyft-...
parents-off-the-road-192617078.html?src=rss

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