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Title: Lloyds Banking Group Claims Microsoft Copilot Saves Staff 46 Minutes a
Day
Link: https://slashdot.org/story/25/10/20/223252/ll...
An anonymous reader quotes a report from The Register: Lloyds Banking Group
claims employees save 46 minutes daily using Microsoft 365 Copilot, based on
a survey of 1,000 users among nearly 30,000 deployed licenses. According to
Lloyds Banking Group (LBG), the rollout is "helping teams summarize
documents, prepare for meetings, and reduce administrative tasks." Almost
5,000 engineers are also using GitHub Copilot. Vic Weigler, chief technology
officer at the finance corp, said in a statement: "We converted 11,000 lines
of code across 83 files in half the expected time." An insider at the bank, a
self-professed fan of the technology, listed some of the ways it was being
used in their business area. These ranged from the mundane -- drafting and
summarizing emails, transcribing meetings, and comparing documents to group
standards -- to the eyebrow-raising, such as drafting legal clauses,
undertaking due diligence, and creating complex Excel formulas. They told us
the next step is creating bots and agents to perform repetitive data-based
tasks and rolling out the technology to customer-facing processes. That said,
they also noted the AI tools occasionally make mistakes. The "golden rule,"
is to "never use the output without checking it."
Read more of this story at Slashdot.
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