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Title: AI Will Shrink Amazon's Workforce In the Coming Years, CEO Jassy Says

Link: https://slashdot.org/story/25/06/17/2041222/a...

In a memo to employees on Tuesday, Amazon CEO Andy Jassy said that the
company's corporate workforce will shrink in the coming years as it adopts
more generative AI tools and agents. "We will need fewer people doing some of
the jobs that are being done today, and more people doing other types of
jobs," Jassy said. "It's hard to know exactly where this nets out over time,
but in the next few years, we expect that this will reduce our total
corporate workforce." CNBC reports: Jassy wrote that employees should learn
how to use AI tools and experiment and figure out "how to get more done with
scrappier teams." The directive comes as Amazon has laid off more than 27,000
employees since 2022 and made several cuts this year. Amazon cut about 200
employees in its North America stores unit in January and a further 100 in
its devices and services unit in May. Amazon had 1.56 million full-time and
part-time employees in its global workforce as of the end of March, according
to financial filings. The company also employs temporary workers in its
warehouse operations, along with some contractors. Amazon is using generative
AI broadly across its internal operations, including in its fulfillment
network where the technology is being deployed to assist with inventory
placement, demand forecasting and the efficiency of warehouse robots, Jassy
said. [...] In his most recent letter to shareholders, Jassy called
generative AI a "once-in-a-lifetime reinvention of everything we know." He
added that the technology is "saving companies lots of money," and stands to
shift the norms in coding, search, financial services, shopping and other
areas. "It's moving faster than almost anything technology has ever seen,"
Jassy said.

Read more of this story at Slashdot.

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